Creature Comforts Veterinary at 955 U.S. 127 in Eaton, Ohio

Customer Reviews about Creature Comforts Veterinary

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  AVOID THIS PLACE AT ALL COSTS This is the worst vet experience I have had. We went to this clinic to try to help my dog with what was thought to be a swollen tooth at the time. After waiting probably somewhere from 30 minutes to an hour in this cramped room with my dog swollen, in distress and panting a nurse finally showed up to exam her and we were sadly told my dog had Lymphoma. At this point Dr. Hickie told us we had 3 routes to put her on steroids, drive over an hour away once a week for chemo for weeks or put her to sleep. She told us to think about what we wanted to do and to call her back the next day to take the next step. After considering it we decided to try steroids with the hope that it would give us a few more weeks of happy and healthy life for our dog and with our dog swollen and miserable we were eager to get moving. There was one problem though and that was we can't even get anybody to talk to us at the vet for longer than 2 minutes. We keep getting told they will call us back and they wouldn't. After a day of no response, multiple attempts and basically pleading for help on the phone we talk to someone who can help mid-afternoon the next day. Keep in mind we have a sick dog that is suffering before our eyes swollen up and the only thing keeping her from feeling better and taking medicine is some form of communication from the vet. Some time goes by after my dog takes her medicine and we decide it's best to put her to sleep now. So we call Creature Comforts and more of the same and once we do hear from them they can't fit our dog in for the next few days. Now, we asked them before hand if this would be an issue and they said no just call and bring her in. They said they would call another vet in the area and they would try to help. Well it turns out they explained the whole situation incorrectly to the 2nd vet we called them ourselves and explained and they fit my dog into their clinic no problem. The 2nd vet was 100% the opposite experience. Not only did they tell us that chemo was unnecessary for this case and that it wouldn't have made her quality of life much better if it had worked. They also told me Creature Comforts gave my dog the wrong dose of steroids this whole time for her weight. Creature comforts showed no compassion and made an already tough situation on us harder at every turn. I wouldn't take anything there I cared about no less my own pet. This place may look the part but it lacks heart.
  June 22, 2017

  by Luke Pounds

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Today: 08:00 am — 06:00 pm

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About Creature Comforts Veterinary in Eaton